PHP CRM. (“PHP CRM,” “we,” or “us”) respects your privacy. This Privacy Policy Statement (“Privacy Policy”) describes the ways we collect information from and about you, and what we do with the information, so that you may decide whether or not to provide information to us. By accessing our website, or purchasing our products or services, you agree to this Privacy Policy in addition to any other agreements we might have with you. In the event that such agreements contain terms that conflict with this Privacy Policy, the terms of those agreements will prevail.

This Privacy Policy includes PHP CRM Privacy Policy Statement and the Privacy Shield Notice.

Last Updated: 01 December 2025

This Privacy Policy explains how phpcrm.com (“we”, “our”, or “us”) collects, uses, stores, protects, and discloses information when you visit our website or purchase/use PHPCRM Cloud or Open-Source products.

By using our website, products, or services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Provided directly by users when creating an account or making a purchase, such as:

• Name
• Email address
• Phone number
• Company details
• Billing details

b. Technical Information

Collected automatically to improve security and performance:

• IP address
• Device and browser information
• Operating system details
• Website usage activity
• Cookies and analytics data

c. Payment Information

We do not store credit card, debit card, or banking details.
All payments are processed securely by third-party Payment Gateways.

2. How We Use Your Information

We use collected information for purposes including, but not limited to:

• Processing orders and providing purchased services
• Offering support and customer communication
• Improving website functionality and product experience
• Managing billing and account access
• Ensuring fraud prevention and platform security
• Sending service updates and notifications

We do not sell or rent user information to any third party.

3. Data Storage & Security

We implement industry-standard security measures to protect user data.
However, no online transmission or storage system is 100% secure; therefore, security cannot be guaranteed.

• Cloud CRM data is stored on secure hosting infrastructure
• Backups are performed as per the selected Cloud plan
• Open-Source users are fully responsible for security of their own servers

4. Sharing of Information

We may share limited information only when necessary:

• With payment gateway providers
• With hosting platforms for Cloud services
• With third-party tools used for support, analytics or email delivery
• When required by law, court order or legal authorities

We do not sell, trade, or disclose personal data for marketing purposes.

5. Data Retention

• Cloud CRM data and account information are retained while the subscription remains active.
• Upon expiry/cancellation, Cloud CRM data may be permanently deleted as per Terms & Conditions.
• User profile and order history may be retained for legal and taxation compliance.

6. Cookies

Our website uses cookies to:

• Improve website performance
• Maintain login sessions
• Analyze user activity and traffic

Users may disable cookies from browser settings, but certain features may stop working.

7. Email & Communication

By creating an account or placing an order, you agree to receive:

• Transactional emails (purchase, invoices, support)
• Account and service notifications
• Important security or policy updates

You can opt out of marketing or promotional emails anytime.

8. Third-Party Links

phpcrm.com may contain links to external websites.
We are not responsible for privacy practices or content on third-party websites.

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age.
We do not knowingly collect information from children.

10. Updates to Privacy Policy

We may update this Privacy Policy at any time, with or without notice.
The updated policy becomes effective immediately upon publication on this page.
Continued use of our services constitutes acceptance of the updated policy.

📌 By using PHPCRM products or website, you acknowledge that you have read and agreed to this Privacy Policy.